Systems Engineer - Client Enterprise Engineering (51248)

  • Job Type: Full Time
  • FTE/Bi-Weekly Hours: 1.0/80
  • Shift: Days
  • Hours in Shift: 8
  • Location: Newark, CA
  • Req: 51248

Job Description

Welcome to the revolutionary new Stanford Hospital, opening in Fall 2019. Stanford Health Care (SHC) is no ordinary health system, and our new building is no ordinary hospital. You will be working in one of health care's best equipped, most innovative facilities, with the tools to deliver superb patient care. Five beautiful gardens, walking trails, a meditation room and abundant natural light make this the ideal environment for working and healing. You'll also be joining a renowned academic medical center that's part of Stanford Medicine and the Stanford University family. By combining clinical care, research and teaching, we're working together to harness the resources of one of the world's leading universities with groundbreaking programs—to create breakthroughs in diagnosis and treatment. Take this opportunity to work at the peak of your profession.

Department Information
Our infrastructure team is filled with icons with a demonstrated passion for solving nearly impossible problems. You will get to work with a group of engineers building and supporting innovative software solutions for complex healthcare industry. As forward thinking technologists, we are creative in everything we do and have a voracious thirst for learning new technologies. This position requires a mix of strategic engineering and design along with hands-on, technical work. In this role, you will configure, tune, and troubleshoot enterprise scale systems to achieve optimal application performance, stability and availability. The successful candidate is an IT professional with extensive hands-on experience with Citrix Virtual Apps and Desktops 7.x, as well as prior with earlier versions of XenApp including 6.5. At the access layer, experience with Citrix Netscaler Gateway/ ADC and Citrix StoreFront is necessary. Citrix Provisioning Services experience is also required since images are maintained with this technology. Experience with VMware VMware vSphere 5.x and 6.x, vCenter is expected. In addition to superb technical skills, the candidate must have a strong customer service orientation and excellent communication skills.

Job Summary The Systems Engineer is responsible for the implementation, management, and ongoing support of the VDI. This position supports SHC in this capacity as it relates to applications and desktops hosted on the VDI. This role is also responsible for VDI patching and upgrade execution and testing. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient's rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Respond to resolve incidents related to VDI in the SHC environment, serving as a source of engineering support.
Assist with the thorough documentation, maintenance, and continuous improvement of standardized processes around Citrix Virtual Apps and Desktops.
Provide functional expertise on projects and assist with requirement gathering, identification of emerging technologies, and business case development.

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.


Minimum Requirements
Education: Bachelor's degree in a work-related field/discipline from an accredited college or university.
Experience: Three (3) years of progressively responsible and directly related work experience.

Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

Advanced skills with desktop technologies, toolsets, and methodologies such as:
Windows Installer (MSI)
Active Directory
Packaging tools such as AdminStudio
VB Script / Powershell
Experience performing the activities above in Windows 7, Windows 8, and Mac operating systems.
Ability to effectively interact with all internal and external stakeholders involved in desktop systems support, as well as customers at all levels in the organization.
Strong task and time management skills, excellent oral and written communication skills, and strong technical expertise on all aspects of end user systems.

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