Project Support Manager (48700)

  • Job Type: Full Time
  • FTE/Bi-Weekly Hours: 1.0/80
  • Shift: Days
  • Hours in Shift: 8
  • Location: Palo Alto, CA
  • Req: 48700

Job Description

Welcome to the revolutionary new Stanford Hospital, opening in Fall 2019. Stanford Health Care (SHC) is no ordinary health system, and our new building is no ordinary hospital. You will be working in one of health care's best equipped, most innovative facilities, with the tools to deliver superb patient care. Five beautiful gardens, walking trails, a meditation room and abundant natural light make this the ideal environment for working and healing. You'll also be joining a renowned academic medical center that's part of Stanford Medicine and the Stanford University family. By combining clinical care, research and teaching, we're working together to harness the resources of one of the world's leading universities with groundbreaking programs—to create breakthroughs in diagnosis and treatment. Take this opportunity to work at the peak of your profession.

Job Summary
Reports to the Director of Engineering & Maintenance (E&M) of Stanford Hospital & Clinics. The PROJECT SUPPORT MANAGER (Manager) will act as liaison to Planning, Design and Construction (PD&C) representing Engineering & Maintenance (E&M) during the New Stanford Hospital (NSH) and Repurpose construction phase. The primary objectives will be to influence and drive operational functionality and to communicate to E&M with regard to all areas that have impact on appropriate facilities management. Additionally, the Manager will provide support, as needed, for all other PD&C and Engineering Project Office (EPO) construction activity in the existing hospital.
Essential Functions
Coordinates and manages all interfaces with PD&C as related to NSH and Repurpose. This will include attendance/participation in all construction related and technical working group meetings to identify and assess general or infrastructure issues that may impact the facility.
Stays abreast of all NSH/Repurpose projects for progress reports at pre-set intervals to Facility Services senior management.
As NSH/Repurpose issues arise, will be the point of coordination with E&M expertise for resolution. This will include monitoring for quality and standardization to influence and drive outcomes. Will also be cognizant of potential disruptions and develop plans to address.
Continually assesses NSH/Repurpose project status in concert with overall time objectives; supports development of "work around" plans when needed and advises management when specific milestones are unobtainable.
Will also serve as an E&M project support consultant and advisor to PD&C for NSH/Repurpose problem resolution under the guidance of E&M expertise.
Will ensure that NSH/Repurpose regulatory and compliance requirements are met and supported and report potential non-compliance to the Director of E&M.
Will monitor NSH/Repurpose technical quality and contribute/drive changes where needed. Is also technical monitor in evaluating contractor/sub-contractor performance; manages addressing poor performance for correction.
Will develop the communication tools and processes (using Lean methodology) needed to stay abreast of NSH/Repurpose construction activity for appropriate participation. This will include but not be limited to review and dissemination of all submittals; tracking response; tracking acceptance of response; negotiating and/or coordinating the negotiation in areas of disagreement to resolve.
Conducts periodic NSH/Repurpose inspections for safety concerns and evaluates safety and mishap incident reports. Ensures corrective actions are taken to correct safety deficiencies.
Manages appropriate close-out of all PD&C/EPO projects using established processes and checklists including but not limited to ensuring all Life Safety drawings are updated after project completion.
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.


Minimum Qualifications
Education: Bachelor's degree in a work-related field.
Experience: Broad and extensive (7+ years) progressively responsible directly related work experience, including experience managing and leading programs, work units, or departments of comparable size, scope, and complexity.
Knowledge, Skills, and Abilities
Technical knowledge in all aspects of Maintenance and Engineering practices and standards.
Knowledge of project management/support processes.
Ability as self-starter who requires minimal supervision.
Ability in organizational skills as well as strong written and verbal communication skills, including the ability to organize and clearly convey thoughts and to communicate clearly and accurately on project issues.
Ability to conduct process reviews and present project information and progress reports with internal and external customers on a regular and timely fashion.
Ability to demonstrate positive, cooperative, self-motivated, courteous and professional behavior to be an essential function of every position.
Proficient computer skills in Microsoft Office including PowerPoint, Excel, etc.

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